Djack: casino review for players in Estonia

Djack operates in Estonia under an EMTA licence, the operator is Frenwall Limited. This review brings together the withdrawal terms, fees, restriction tools and support, with a source for every statement.

Facts checked
Status
published
Operating company
Frenwall Limited
Licence
MTR

In short

Djack needs a careful reading of its payment amounts. The €20 figure refers to deposits, while the minimum withdrawal is not stated. Processing is listed at 72 hours, followed by up to three days for transfer, with a possible fee of up to 10% and at least €2. It does name loss limits, time limits and an account block, but those useful controls sit alongside less convenient withdrawal conditions.

The editor has deposited and withdrawn money at every casino in the catalogue. Results of individual payouts (date, method and time to arrive) are added to the reviews as they are written up.

The €20 figure at Djack is not a withdrawal minimum

Djack has a €20 deposit figure in the source, but its minimum withdrawal is not stated. Those are different things. The review also allows 72 hours for processing and up to three days for transfer, so a small cashout cannot be assessed from the deposit amount alone.

DetailWhat the review says
What the minimum field actually saysWithdrawal minimum not stated. €20 refers to deposits.
Processing and transfer stagesProcessing: 72 hours. Transfer: up to 3 days.
Possible withdrawal chargeUp to 10%, with a minimum fee of €2

Withdrawals

  • Time. From Madrush, a site of the same operator: withdrawals are processed within up to 72 hours, bank and card transfers take up to 3 days, e-wallets are usually faster.
  • Minimum amount. From Madrush, a site of the same operator: no minimum withdrawal is stated (deposits from €20, withdrawals up to €5,000 per 24 hours).
  • Methods. From Madrush, a site of the same operator: the payments page lists instant bank transfer, Visa/Mastercard, MiFinity, Revolut, Jeton and AstroPay.
  • Fees. From Madrush, a site of the same operator: transactions carry a service fee of up to 10% of the amount, at least €2, plus direct payment costs.

What to do if a payout is delayed is explained in the withdrawals guide.

Limits and responsible gambling

From Madrush, a site of the same operator: daily, weekly and monthly loss limits, time limits, account blocking and EMTA self-exclusion are offered, no deposit limit is described.

From Madrush, a site of the same operator: after 30 months without activity the account is dormant and the operator may deduct €5.

You can restrict play at every casino in Estonia at once through the EMTA register. See the limits and self-exclusion guide. Free helpline: 15410.

Support and complaints

From Madrush, a site of the same operator: support is by chat and e-mail, chat hours are not stated, e-mail replies come within 24 hours.

From Madrush, a site of the same operator: the operator aims to resolve complaints within 10 working days and may extend this by up to 10 more. If you disagree with the casino's answer, you can complain to EMTA.

How to check the licence

Match the site address www.djack.com against the EMTA list and open the Frenwall Limited entry in the MTR register. The licence check guide shows it step by step.

Questions about Djack

How long do Djack withdrawals take?

From Madrush, a site of the same operator: withdrawals are processed within up to 72 hours, bank and card transfers take up to 3 days, e-wallets are usually faster.

Is Djack licensed in Estonia?

Website www.djack.com: operator Frenwall Limited.

Where can I set a limit at Djack?

From Madrush, a site of the same operator: daily, weekly and monthly loss limits, time limits, account blocking and EMTA self-exclusion are offered, no deposit limit is described.

Sources (4)

Facts on this page come from the sources below. The access date is the day the source was opened while preparing the text.

  1. Madrush: player terms, version 1.4, 12 August 2026 source updated: 2026-08-12; accessed: 2026-10-25
  2. Madrush: payment methods accessed: 2026-10-25
  3. Madrush: contact us accessed: 2026-10-25
  4. EMTA: List of legal gambling operators source updated: 2026-10-22; accessed: 2026-10-25