PokerStars: casino review for players in Estonia
PokerStars operates in Estonia under an EMTA licence, the operator is REEL Estonia Limited. This review brings together the withdrawal terms, fees, restriction tools and support, with a source for every statement.
- Facts checked
- Status
- published
- Operating company
- REEL Estonia Limited
- Licence
- MTR
In short
PokerStars makes a clear distinction between withdrawal routes: Skrill is described in minutes, while bank transfers take three to five working days. Bank withdrawals have no fee, and there is no inactivity charge. Deposit limits, a break option and exclusion are listed as well. The compromise is support access, with email but no chat in the available details, so payment clarity does not come with a live conversation whenever a question arises.
The editor has deposited and withdrawn money at every casino in the catalogue. Results of individual payouts (date, method and time to arrive) are added to the reviews as they are written up.
PokerStars trades live chat for clearer bank fee information
PokerStars lists no bank transfer fee and no inactivity fee, which makes those costs easy to understand. Support is described as email without chat. Its payout timing also varies by route, with Skrill measured in minutes and bank transfers in working days.
| Detail | What the review says |
|---|---|
| Bank and Skrill timing | Skrill: minutes. Bank: 3 to 5 working days. |
| Bank transfer charge | No fee for bank transfers |
| Inactivity charge | No fee |
| Support channel | Email support. No chat listed. |
Withdrawals
- Time. Bank and wire withdrawals are reviewed within 24 hours (weekends excluded) and arrive 3 to 5 working days after approval, card payouts take up to 10 working days, Skrill and NETELLER a few minutes.
- Minimum amount. No general minimum withdrawal in euros is stated, for Visa cards a range of USD 10 to 6,500 is given.
- Methods. Withdrawals list NETELLER, Visa, Apple Pay, Skrill, direct bank transfer and wire transfer, NETELLER, Apple Pay and Visa only if used for a deposit in the last 12 months.
- Fees. PokerStars states it charges no fee for direct bank transfer withdrawals, a small surcharge may apply when currency is converted.
What to do if a payout is delayed is explained in the withdrawals guide.
Limits and responsible gambling
There is a weekly deposit limit, table and tournament stake restrictions, a break of 12 or 24 hours, and self-exclusion for 7, 30, 60 or 120 days or 6 months (longer via the help centre). No loss limit is described.
Neither the terms of service nor the cashout policy set an inactivity fee.
You can restrict play at every casino in Estonia at once through the EMTA register. See the limits and self-exclusion guide. Free helpline: 15410.
Support and complaints
The help centre only has a 'Contact us' button, no chat or hours are shown on the page. The terms give the e-mail support@pokerstars.ee.
No complaint reply deadline is stated in the terms of service or the cashout policy. If you disagree with the casino's answer, you can complain to EMTA.
How to check the licence
Match the site address www.pokerstars.ee against the EMTA list and open the REEL Estonia Limited entry in the MTR register. The licence check guide shows it step by step.
Questions about PokerStars
How long do PokerStars withdrawals take?
Bank and wire withdrawals are reviewed within 24 hours (weekends excluded) and arrive 3 to 5 working days after approval, card payouts take up to 10 working days, Skrill and NETELLER a few minutes.
Is PokerStars licensed in Estonia?
Website www.pokerstars.ee: operator REEL Estonia Limited.
Where can I set a limit at PokerStars?
There is a weekly deposit limit, table and tournament stake restrictions, a break of 12 or 24 hours, and self-exclusion for 7, 30, 60 or 120 days or 6 months (longer via the help centre). No loss limit is described.
Sources (6)
Facts on this page come from the sources below. The access date is the day the source was opened while preparing the text.